Explore our legal documents and policies

Every document Trooth publishes, with the date it took effect. Earlier versions are kept and available on request. Material changes are communicated to subscribers at least 30 days before they take effect.

Questions: legal@trooth.co

  1. Acceptable Use Policy

    Last Updated Permitted and prohibited uses of Trooth Services, the API, the badge and the witnessed record, and how breaches are handled.

  2. Accessibility Statement

    Last Updated How trooth.co is built against WCAG 2.1 AA, what is not yet accessible, and how to ask for an alternative format.

  3. AI and Automated Systems Disclosure

    Last Updated What Trooth automates, where generative AI is and is not used, and which decisions are always made by a person.

  4. AI Use Policy

    Last Updated How Trooth uses AI, the human oversight it keeps, its training-data stance and how to report misuse.

  5. API and Agent Usage Terms

    Last Updated The terms for programmatic access to Trooth: the public API, workspace credentials, rate limits, and automated agents.

  6. API Versioning and Deprecation Policy

    Last Updated How the public API is versioned, exactly what counts as a breaking change, and the notice an integrator is given before one.

  7. Badge and Mark Usage Terms

    Last Updated The terms on which a company may display a Trooth badge, and what happens to a displayed badge when the evidence behind it changes.

  8. Business Continuity, Succession and Service Transition

    Last Updated How Trooth stays available, how incidents are communicated, who can act for Trooth if its operators are unavailable, and what Trooth commits to if the Service is ever transferred or discontinued.

  9. Company information

    Last Updated Who Trooth is, where it is registered, and how to reach it. Published voluntarily: Trooth is a Florida company with no establishment in the DACH region.

  10. Connector and Read-Only Access Disclosure

    Last Updated What access a connector has to a system you link, what Trooth reads through it, and how to revoke that access.

  11. Cookie Policy

    Last Updated The cookies and similar technologies trooth.co uses, what each does, how long it is kept, and how to choose.

  12. Copyright and DMCA Policy

    Last Updated How to report claimed copyright infringement on the Trooth Network, how counter-notice works, and what Trooth does with each.

  13. Data Processing Addendum

    Last Updated Data Processing Addendum governing personal data Trooth processes on a customer's behalf.

  14. Data Retention Summary

    Last Updated How long Trooth keeps each class of data, what deletion means, and when a deletion is complete.

  15. Disclaimer

    Last Updated Informational nature of the witnessed record, company pages and the badge; not a legal certification, an audit or professional advice.

  16. End User License Agreement

    Last Updated License terms for the Trooth web application and the badge embed: what is licensed, what may not be done with it, warranty, liability and governing law.

  17. Law Enforcement and Government Request Guidelines

    Last Updated How Trooth handles requests from law enforcement and government agencies, including process requirements, notice, and emergencies.

  18. Listing and Review Governance Policy

    Last Updated How Trooth appears on third-party review sites and marketplaces, and the commitment never to buy, incentivize or suppress a review of itself.

  19. Notices and License Information

    Last Updated Every third-party package Trooth ships, its license, and the attribution those licenses require.

  20. Privacy Policy

    Last Updated How Trooth collects, uses, discloses, and protects personal information.

  21. Publication, Correction and Right-of-Reply Policy

    Last Updated What Trooth publishes about a company, how long a contested fact stays up, what closes a case, and who decides.

  22. Refund Policy

    Last Updated Trooth is free today. The thirty-day money-back guarantee that would govern any future charge, how to ask for a refund, what is not refundable, and how disputes are handled.

  23. Service Level Agreement

    Last Updated Trooth Service Level Agreement: the 99.5% monthly uptime target, service-credit schedule, support, and exclusions.

  24. Sub-processor List

    Last Updated Current list of third-party services Trooth uses to process personal data.

  25. Terms for Listed Companies

    Last Updated The terms on which a company appears on the Trooth Network without having created an account, and how it corrects, replies to, claims or removes that listing.

  26. Terms of Service

    Last Updated Terms governing access to and use of the Trooth websites, applications, and Service.

  27. Trust Profile & Network Terms

    Last Updated How public Trust Profiles, the witnessed record, the Trooth Network, requests, alerts, and the trust badge work, in plain terms.

  28. Vulnerability Disclosure

    Last Updated Security researchers: how to responsibly report vulnerabilities to Trooth.